Contact
Start the right conversation with Lucy Labs.
The chat widget in the lower-right corner is the fastest path. The form below routes the conversation to the thread that fits your audience. The faster paths below send you to a specific page if you already know what you're looking for.
Fastest
Chat with Lucy
No authentication, no form. Lower-right corner of every page. Real-time during European working hours.
Routed
Fill the form below
Routes the conversation to the right thread by audience. Design partner, talent, investor, and general inquiries all handled.
Specific
Pick a faster path
Go directly to the page that fits — each one gives you context before you decide whether to reach out.
Tell us a little about you and we'll route the conversation to the right thread.
If you already know what you're looking for, here are the faster paths.
Choose the page that fits best; each path gives you the context before you decide whether to contact us.
Frequently asked questions.
How do I reach Lucy Labs?
Chat with Lucy directly using the widget in the lower-right corner of any page on this site, fill in the form above, or pick a faster path above if you already know what you need. The chat is the fastest path; the form routes conversation to the right thread; the faster paths take you to dedicated audience pages.
What's the response time?
We aim for a response within two business days for design-partner pilot inquiries and within five business days for general inquiries. The chat widget is real-time during European working hours. Public-sector procurement-shaped inquiries using the Paid Pilot variant typically take longer due to procurement-side coordination.
Do I need to fill out the form to chat with Lucy?
No. The chat widget is open without authentication and without form submission. You can talk to Lucy directly; at the end of the conversation, two opt-in affordances inside the chat let you email yourself the conversation or have someone from Lucy Labs reach out with the chat context. The chat is in the lower-right corner of every page on this site.
Is the form secure?
Yes. The form submits same-origin to a Cloudflare Pages Function — no third-party form provider, no cross-origin POST, no third-party tracking on the contact page. Field data is used to route the conversation, not retained beyond that purpose. The data-handling posture is structural — see the trust architecture for the broader posture.