The future of work

Stop doing the tasks.
Start directing the AI that does them.

Lucy is an AI coach that lives on your computer. She spots the task execution worth offloading, points you at the right tool, and walks you through building the solution yourself. You own the choice. The work runs on its own.

She walks you through building the solutions your work actually needs. Automations. Agentic workflows. Custom software when that's the right answer. Solutions to the problems you've always seen but never had the time or tools to fix. All without learning to code.

Meeting prep, 8:45 AM
34%
productivity gain for less-experienced workers when generative AI does the task execution. The biggest lifts go to the people who needed them most.
Brynjolfsson, Li & Raymond — NBER, 2023
78%
of employees already reach for shadow AI. Lucy turns that into visibility — clarity on where workflows break down, where capability gaps live, and where AI can create measurable value. Instead of reacting to unsanctioned tools, you get a map.
Microsoft Work Trend Index, 2024
95%
of enterprise AI pilots deliver no measurable P&L impact today. The companies that close the adoption gap own the next decade.
MIT NANDA, 2025

Lucy is in early access with our first design partners. Available today: Lucy-Observation — workflow intelligence and AI competency assessments. Coming through 2026: the live coaching agent and built-in solution-builder. Contact us for pilot scope →

Where the value shows up

Three outcomes. One foundation underneath.

Productivity. Software spend. Risk. All measurable from a baseline we build with you before anything ships.

01 · Productivity

Time saved per workflow

Lucy sees how long your tasks take when she starts working with you, then quantifies how much faster you become after she helps you find the right tool and build the right approach. Per-workflow, per-person. No proxy metrics.

Example: A 4-hour Monday deck becomes a 30-minute review. 3.5 hours a week, ~180 hours a year — per person.

02 · Software spend

Two ways the bill goes down

Visibility shows you the licenses no one opens. The 6,000-seat E3 deal where no one touches OneNote becomes a renegotiation. And when you can prompt the missing tool into existence, you stop adding SaaS subscriptions that half-fit.

Example: Cancel the underutilized seats.

Build the just-in-time solution yourself instead of waiting six months for IT to deploy a new vendor.

03 · Risk

You learn AI well, the risk goes away

You can't secure what you can't influence. When you know AI, you don't reach for risky tools — you know which ones to use and why. Shadow AI disappears not because it's blocked, but because it's unnecessary.

Example: 78% shadow AI adoption drops to near zero when approved tools actually solve the problem.

Foundation · Visibility

How your work actually happens.

The unofficial spreadsheets. The Slack DMs that make up for missing tools. The 47-step reality behind the 12-step flowchart. What you use, what you need, and what's missing. The three outcomes above all rest on this.

Measured in numbers you can take to the board.

Travis Sheppard, founder
Built by Travis Sheppard · Founder & CEO

Twenty years scaling category-defining companies. Built Virtustream from $0 to $50M ARR (Dell acquired for $1.3B). Led Zscaler programs that delivered $98M attributable ARR in a single fiscal year. Then proved the AI thesis by building Lucy Labs himself — 18 days, ~$20K — using exactly the human-and-AI approach Lucy now coaches.

Read the full founder story →

How Lucy works

Trust enables value. Value enables adoption. Adoption enables everything after.

Trust
Value
Adoption
Competency
Scale

Each stage requires the one before. Skip any of them and the rest collapses. Read the full thinking →

Where you are vs. where you can go

Four rungs of AI capability.

Where you are right now is fine. Here's where you can go.

Four ascending steps representing the four rungs of AI capability, glowing brighter at the top
01
where most people are

Chatbot

You use AI like Google. Ad-hoc questions, occasional prompts. Useful, but it doesn't change much about your day. Most people stop here because nobody coached them on the next step.

02
where most of the value lives

Working with AI

You know how to use AI well. Prompting, iteration, knowing when to trust the output and when to push back. The universal capabilities every AI-fluent person has.

03
where you really differentiate

Domain expert with AI

AI for what you actually do. Sales calls, financial models, code reviews, customer comms. AI stops being a chatbot and starts being a tool that fits your work.

04
Lucy gets you here if you want

Solution builder

You build the things that take work off your plate. Agentic workflows that run on their own. Custom tools when no SaaS fits. In days, not months. No code required.

Lucy

Most people today are stuck on rung 1. Lucy gets you to rung 2 — where about 70% of the value lives. From there, you decide how far you want to climb. Maybe rung 2 is enough. Maybe you go all the way to building solutions yourself. Either way works.

Thousands of online classes try to drag you from rung 1 to rung 2. They mostly fail because they teach in the abstract. Lucy does it in the moment, on your actual work, until the technique becomes muscle memory.

Read the deep dive on the four rungs →

Here's what rung 4 looks like in practice ↓

Rung 4, in practice

The work happens while you're somewhere else.

Imagine your world like this. Pick the tab closest to your work.

1

Today, after every customer meeting

You spend about an hour summarizing your notes, designing the solution, drafting the quote, writing the follow-up email. With three meetings a day, that adds up fast. Either you work 80-hour weeks to stay ahead — or things slip, you forget the follow-up, you take too long, and the deal goes quiet.

2

Lucy shows you the math, then walks you through building it

"You've spent about 30 hours on meeting follow-up in the last two weeks." Then she walks you through building an agent that summarizes your notes, designs the solution, drafts the quote, and drops the email in your draft folder. About two hours to build it together.

3

From then on, every week

Every follow-up draft lands in your inbox before the next meeting starts. You review, hit send. Two hours up front, fifteen hours back every week from then on. (Hover to see what lands in your inbox.)

@ Lucy ⟳ 9:48 AM
Lucy
Lucy APP 9:48 AM
You've spent 30 hours on meeting follow-up in the last two weeks.

About an hour after each of your 30 customer calls — summarizing notes, designing solutions, drafting quotes, writing emails.

There's an agent pattern that does all four and leaves the email in your drafts ready for you to review. We can build it together in about two hours. After that, your follow-up is done before the next meeting starts.

Walk me through it Not now

Lucy's coaching nudge — the moment she surfaces the pattern. You decide whether to engage and you build the agent yourself.

Email draft with quote attached, ready to send

The draft your agent dropped in your inbox while you were walking back to your desk. You review and send.

1

Today, every morning before your day really starts

You spend 60 to 90 minutes catching up. Overnight Slack threads. Three news sites. Last week's deal updates. Today's calendar. Either you start the 9 AM already behind, or you skip something and miss the one thing that actually mattered today.

2

Lucy shows you the math, then walks you through building it

"You've spent about 12 hours on morning catch-up in the last two weeks." Then she walks you through building an agent that pulls overnight signals, summarizes what changed, and drafts your priorities against today's calendar. About two hours to build it together.

3

From then on, every morning

Your brief is in your inbox at 6 AM. Today's three priorities. What changed overnight. What you actually need to think about. Two hours up front, six hours back every week from then on. (Hover to see your brief.)

@ Lucy ⟳ Friday 4:12 PM
Lucy
Lucy APP 4:12 PM
You've spent 12 hours on morning catch-up in the last two weeks.

Slack threads, news sites, deal updates, calendar — about 75 minutes every morning before the day really starts.

There's an agent pattern that handles all of that overnight and drops your brief in your inbox at 6 AM. We can build it together this afternoon — about two hours. From then on, you walk in already informed.

Let's build it Show me first

Lucy spots the recurring Monday pattern. She offers to walk you through building the agent. You're the one who builds it.

Monday morning brief — three priorities, calendar context, overnight changes

The brief your agent generated overnight. You read it with coffee, before the day starts.

1

Today, your hard-won patterns die in your head

You figured out how to prep for a QBR in 20 minutes instead of two hours. You shared the trick with one teammate informally. Three months later, the rest of the team is still doing it the slow way. Your expertise didn't scale — and your company is paying for it on every timesheet.

2

Lucy shows you the math, then asks your permission

"Your QBR-prep agent has been used 14 times in the last two weeks — about 24 hours saved. Three teammates are still doing the same prep manually. That's another 70+ hours your team is spending on a problem you've already solved." Then: can she adapt your agent for them, customized to their accounts? You say yes. Or no. Either way, you stay in control.

3

What scales — and what stays yours

Your name on the pattern. Their choice to adopt. The team's QBR prep collapses from two hours per person to twenty minutes. You become the person whose work shapes the team — not by writing documentation, but by actually shipping. (Hover to see how it lands in the team channel.)

@ Lucy ⟳ Friday 3:30 PM
Lucy
Lucy APP 3:30 PM
Your QBR-prep agent is working — and your team is still doing it the slow way.

14 runs in the last two weeks. About 24 hours of your time saved.

Three teammates are still doing QBR prep manually — that's another 70+ hours your team is spending on a problem you've already solved. Want me to adapt your agent for them, customized to their accounts? You stay credited. They each decide whether to adopt it.

Yes, share it Keep it private

Lucy asks before sharing — your pattern, your call. The team gets to choose whether to adopt it.

Lucy posting Sarah's pattern to the team channel — credited, adaptable, opt-in

Lucy posts your pattern in the team channel. Your name on it. Their choice to adopt.

Trust and data

What we see, what we don't, what you control.

We're not interested in what you said. Only in understanding your flow to help you get your work done faster.

Visibility

What we collect

Real-time view of everything we capture. Search it. Redact it. Export it.

Confidence

How we protect it

AES-256 at rest. TLS 1.3 in transit. GDPR + SOC 2 (target). EU data residency available.

Control

You decide

Pause anytime. Delete anytime. Export anytime. One click each.

Design partners · Q2 2026

Build the human execution layer for AI rollouts. With us.

Two slots left. 10–50 users. 60-day commitment. Co-designed scoping. You get early influence. We get real workflows to build against.

From Lucy Labs

How we think about this.

AI should lift everyone. Not just the 5% who figured it out first.

A free education tier on every plan. Dream bigger. Go faster. Do more than you thought possible.

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